Privacy Policy

Celestial Technical Solutions (“CTS,” “we,” “our,” or “us”) respects the privacy of our visitors, clients, and business contacts. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or engage with our consulting services.

Information We Collect

We may collect information including your name, business email, company name, phone number, service request details, and any information you voluntarily provide through forms, email, or direct communications. We may also collect device, browser, and usage information to help improve the website and support business operations.

How We Use Information

We use collected information to respond to inquiries, provide consulting and service information, evaluate projects, improve our website, maintain business records, and communicate with prospective clients in a professional and relevant manner.

Information Sharing

We do not sell personal information. We may share information with trusted service providers that support our operations, website hosting, communication systems, or compliance needs, and we may disclose information when required by law or necessary to protect our business and clients.

Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to understand visitor activity and improve user experience. You may disable cookies in your browser, but some parts of the website may not function as intended.

Security

We implement reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Celeste AI chat

Messages sent to Celeste are transmitted to CTS's configured AI service provider to generate a response. CTS does not save the chat history in a CTS database; it remains in your browser session and is cleared when you clear the chat or leave the page. The AI provider processes submitted messages under its own service terms and data-retention practices. Network metadata, such as an IP address, may be temporarily processed in serverless memory for basic abuse prevention. Do not submit passwords, API keys, authentication codes, payment card numbers, Social Security numbers, or other confidential credentials.

If you choose to request a CTS follow-up and submit the chat follow-up form, the contact details you provide and a brief summary of your chat are sent to CTS through Netlify Forms so we can respond to your inquiry. These details are not submitted merely by chatting. You can instead contact CTS directly at info@celestechsolutions.com.

Your Rights

You may contact us to request access, correction, or deletion of personal information we hold about you, subject to applicable law and business record requirements. If you are located in a jurisdiction with additional privacy rights, we will consider those requests as appropriate.

Contact

If you have questions about this Privacy Policy, contact us at info@celestechsolutions.com.

Last updated: August 2026.